AFTER BREAKOUT SESSIONS, JOEL HAS US RETURN AND GROUPS OF 3 FROM EACH BREAKOUT SESSION COMES FORWARD TO BE ANALYZED BY JOEL ROBERTS, THE COMMUNICATION EXPERT:First Group Examined by Joel Roberts -- FOSTER CARE CHILDRENJ.R.*have a sentence or 2 -- ie "The wrong fix for a wrong problem" "Misdiagnosis of a severe problem - if a misdiagnosis passes, it'll make you think"
Bill*attempts to address - "A serious problem, unfortunately it is a misdiagnosis of a problem"
Joel suggests...* lean in and ask "do you want to know how serious this problem is?" "Can I get a witness??" (when Joel stated this, it reverberrated just like
Nicole C. Mullin's "Witness" song with the same strength, vocalization, and emphasis)
* get real - Ask a question like, "If you go to one doctor from another doctor, do they follow your medical care necessarily? It happens in foster care..." and a medical passport is needed (ie labwork, EEG, EKG, medical history, etc)
* exude quiet, seething, outpouring, outrage emotions
Bill*attempts to address - discrimination against poor children
Joel suggests...* good, but not responsive to the question
* always hit the ball thrown to you
* bad idea to block - instead blend with it, go with it
* issue belongs somewhere else - not in the courts
* extra layers of bureacacy
* ask the Q - "Where else do you know any area of field of medicine where that a doctor needs authorization from the court to authorize a medical care plan?"
Second Group Examined by Joel Roberts -- JAIL DIVERSIONSRoy S.* 1977 - worked at Bell Labs as Mechanical Engineer
* 1988 - out of work
* advocates saving money, saving lives, productive citizens
Joel suggests...* very impressed by Roy
* stalemates the envisions of the images of "Santa Monica Bluff", a stretch of grass over looking the ocean where Los Angeles PD and Santa Monica PD encircle constantly arresting the homeless
Third Group Examined by Joel Roberts -- COUNSELINGJoel suggests...* medicaid cut funding focus (counseling leading to recovery; recovery leads to fewer services required; fewer services required leads to saving money)
* personal stories need to be emphasized here
* emphasize - without counseling, there is a potential to subsequent relapsing
* gap exists - psychologist/psychiatrist vs. peer counseling
* private insurance pay for peer counseling
* professional's greatest advocates are the peer counselors
* compassionate - return on higher than the investment
* some of the most impactful help given from peers
* we are in the business from dislodging stereotypes
* the successful approach needs to be a 2-pronged process
* hip/knee replacement analogy is good (what if they never receive physical therapy?); other half of recovery process is the rehabilitation; therefore the prescriptions are only the halfway point to recovery (the other half is the therapy received)
Fourth Group Examined by Joel Roberts -- PSYCHOLOGISTS PRESCIBING PRESCRIPTIONSJoel suggests...* make sure you remove the monotone from your speech when talking to the legislators - must add emotion and voice influction
* Psychiatrists get a medical degree and can differentiate between dimensia and depression
* Psychologists - no medical degree
* Stories - must have a 30-sec punch line
* making a medical diagnosis is important to know how to prescribe the medicine
* statement "we refer to psychologists all the time"; important to be careful with such statements, after all one would wonder how do you refer to them???? :) A corrected statement might be that "we refer our patients to psychologists all the time"
* conflicts rise - we do more points and leave our stories on hold OR we make more points with our stories???? stories can do much to illustrate the problem
* emphasize that it isn't a war between the psychologists (who receive 300 hours of training) vs the psychiatrists
* it is important to not cut the quality of care
President of TSPP suggests a example...* 62 yo patient arrives with 14 years non-insulin diabetes
* psychologist - primary degenerative diagnosis
* went to ER - disoriented, hallucinating, had no other physical complaints
* Cat scan ran - on head
* Chest XRay done
* Lab Work - no white cells, infections, blood sugar @ 120
* Final Diagnosis - patient had a raging asymptematic bladder infection!
FINAL WORDS ABOUT THE DAY --
I had a fabulous time. As a prior Toastmaster Member, I could certainly appreciate the pointers Joel Roberts was bringing out to our groups. They are certainly good pointers in good communication in any setting -- not just the Capitol Day event that we were readying ourselves for. I am certainly anxious to see what tomorrow brings!!!!